Privacy Policy

1. Introduction

Creamburg ("we", "us", or "our") is an ice cream manufacturing company registered in Maharashtra, India, operating under FSSAI and MSME certifications. We are committed to protecting the privacy of visitors to our website at creamburg.in and individuals who contact us for business inquiries, distribution partnerships, or catering services.

This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

2. Information We Collect

Information You Provide Directly

• Name and contact details (phone number, email address)
• City or region
• Type of enquiry
• Messages submitted through our contact or enquiry forms

Information Collected Automatically

• Browser type and version
• Pages visited and time spent on our website
• IP address and approximate geographic location
• Referring website or source

3. How We Use Your Information

• Respond to business enquiries and partnership applications
• Contact distributors, retailers, or catering clients
• Process distributor or bulk supply requests
• Improve website content and user experience
• Send relevant business communications
• Maintain legal and regulatory records

We do not use your data for automated decision-making or profiling.

4. Sharing of Information

We do not sell or rent your personal information to third parties. Information may be shared with:

• Trusted service providers assisting in website or business operations
• Legal or regulatory authorities if required by law
• Internal sales and distribution teams for enquiry processing

5. Data Retention

We retain your information only for as long as necessary to fulfill the purpose for which it was collected or as required under applicable law. Business enquiry data is generally retained for up to 3 years.

6. Cookies

Our website may use cookies to improve browsing experience and analyze website traffic. You can disable cookies in your browser settings, although some website features may not function properly.

7. Your Rights

Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications

To exercise these rights, contact us at: info@creamburg.in

8. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or loss. However, no internet transmission method is completely secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage users to review their policies independently.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page along with the revised effective date.